Privacy Policy

Last Updated: July 6th, 2026

Signature Elite Realty Ltd. Brokerage (“Signature Elite Realty”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with our advertising, inquire about our services or properties, or otherwise communicate with us.

This Privacy Policy applies to Signature Elite Realty Ltd. Brokerage, as well as the REALTORS®, brokers, salespersons, representatives, teams, and affiliated professionals operating under the brokerage who collect, use, or disclose personal information on its behalf through brokerage-operated websites, social media pages, digital advertising, and lead generation campaigns.

This Privacy Policy has been prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), the Trust in Real Estate Services Act, 2002 (TRESA), and other applicable Canadian laws.

 

1. Who We Are

Signature Elite Realty Ltd. Brokerage

2356 Kingston Road
Toronto, Ontario M1N 1V2
Canada

Phone: 1-888-551-6599

Email: info@signatureeliterealty.ca

Website: https://www.signatureeliterealty.ca

 

2. Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Name

• Email address

• Telephone number

• Mailing address

• Property preferences

• Buying, selling, leasing, or investing intentions

• Budget and financing information voluntarily provided by you

• Information relating to real estate inquiries

• Information submitted through online forms

• Communications with our brokerage

• Marketing preferences

• Website usage information

• Device and browser information

• IP address

• Cookie and analytics data

We collect only the personal information that is reasonably necessary to provide our services, respond to inquiries, communicate with you, and fulfill our legal and regulatory obligations.

 

3. How We Collect Information

We may collect personal information when you:

• Complete a form on our website

• Request information about a property

• Register for market updates

• Contact our brokerage by phone, email, or social media

• Complete a Facebook or Instagram Lead Form

• Participate in contests, events, webinars, or promotions

• Subscribe to newsletters or marketing communications

• Meet with one of our REALTORS®

• Enter into agreements relating to real estate services

Information may also be collected automatically through cookies and similar technologies when you use our website.

 

4. Facebook and Social Media Lead Forms

When you voluntarily submit information through Facebook, Instagram, or other Meta Lead Ads, your information may first be collected by Meta in accordance with Meta’s own privacy practices.

Once your information is provided to Signature Elite Realty Ltd. Brokerage, it is handled in accordance with this Privacy Policy.

Information submitted through lead forms may be used to:

• Respond to your inquiry

• Provide requested property information

• Schedule appointments

• Deliver market updates

• Provide real estate services

• Follow up regarding buying, selling, leasing, or investing opportunities

• Communicate regarding your request

Where we wish to send commercial electronic messages beyond those otherwise permitted by law, we will obtain your consent in accordance with the Canadian Anti-Spam Legislation (CASL). Consent requests are presented separately from this Privacy Policy through our website forms, lead forms, subscription forms, or other consent mechanisms. You may withdraw your consent at any time.

 

5. How We Use Your Information

We may use your personal information to:

• Respond to inquiries

• Deliver requested information

• Provide real estate services

• Recommend relevant listings

• Schedule consultations

• Prepare agreements and transaction documentation

• Improve our website and services

• Communicate market updates

• Provide educational resources

• Conduct customer service follow-up

• Comply with legal and regulatory obligations

• Maintain business records

• Improve our marketing and advertising effectiveness

 

6. Marketing Communications

If you choose to subscribe to our marketing communications or otherwise provide consent where required, Signature Elite Realty Ltd. Brokerage may send information regarding:

• New property listings

• Open houses

• Market reports

• Real estate news

• Educational resources

• Brokerage updates

• Events

• Promotional opportunities

• Buying, selling, leasing, and investing information

Communications may be delivered by:

• Email

• Telephone

• SMS/Text Message

• Facebook Messenger

• Instagram

• Other digital communication platforms

Signature Elite Realty Ltd. Brokerage complies with the Canadian Anti-Spam Legislation (CASL). Marketing communications are sent only where permitted under applicable law, including where express or implied consent exists.

Where express consent is required, it is obtained through a separate consent mechanism and is not created by this Privacy Policy.

Recipients may unsubscribe or withdraw consent at any time by using the unsubscribe mechanism included in our communications or by contacting us at info@signatureeliterealty.ca.

Withdrawal of consent will not affect communications necessary to provide requested services, complete a transaction, comply with legal obligations, or otherwise communicate where permitted by law.

 

7. Consent

We collect, use, and disclose personal information with your knowledge and consent except where otherwise permitted or required by law.

Depending on the circumstances, consent may be express or implied. For example, if you contact us regarding a property, request information, or engage our services, your actions may constitute implied consent for us to respond to your inquiry and provide the requested services.

Where required by law, including for certain marketing communications, we will obtain your express consent through a separate consent mechanism before sending those communications.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

8. How We Store and Protect Information

Signature Elite Realty Ltd. Brokerage maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Personal information may be stored electronically using secure customer relationship management systems, website platforms, cloud storage providers, marketing platforms, document management systems, and other technology service providers that assist us in operating our business.

Although we employ reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

9. Third-Party Service Providers

We may disclose personal information to trusted third-party service providers that assist us in operating our business, including providers of:

• Customer relationship management services

• Website hosting

• Email and marketing services

• Analytics services

• Advertising platforms

• Electronic signature and document management services

• Mortgage, legal, insurance, inspection, appraisal, and other real estate-related professional services

We do not sell personal information.

Personal information is disclosed only where reasonably necessary to provide our services or operate our business, except where disclosure is required or permitted by applicable law, including anti-money laundering legislation, court orders, legal process, regulatory investigations, or other lawful authority.

Examples include obligations arising under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, FINTRAC requirements, TRESA, PIPEDA, and requests from regulatory or law enforcement authorities where legally authorized.

All service providers are expected to maintain appropriate privacy and security safeguards.

 

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Measure advertising performance

• Improve user experience

• Better understand how visitors interact with our website

Where applicable, we may use website analytics and advertising technologies to help us improve our website and marketing efforts.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

 

11. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain business records

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

• Continue providing relevant real estate information where appropriate and permitted by law

Certain records may be retained for longer periods where required by applicable legislation, professional standards, or regulatory obligations.

When personal information is no longer required, it is securely destroyed, anonymized, or otherwise disposed of in accordance with applicable law.

 

12. Access, Correction and Privacy Requests

Subject to applicable law, you have the right to:

• Request access to your personal information;

• Request correction of inaccurate or incomplete personal information; and

• Withdraw your consent to the collection, use, or disclosure of your personal information where consent is the legal basis for processing, subject to legal and contractual restrictions.

Where appropriate and permitted by law, we may also accommodate requests to delete or anonymize personal information. However, we may be required to retain certain records to comply with legal, regulatory, professional, accounting, or record retention obligations, including those imposed under TRESA, FINTRAC requirements, and other applicable legislation.

Privacy requests should be directed to:

Privacy Officer
Signature Elite Realty Ltd. Brokerage

Email: info@signatureeliterealty.ca

We will respond to requests within the timeframes required by applicable law.

 

13. Children’s Privacy

Our services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove that information where permitted by law.

 

14. External Websites

Our website may contain links to third-party websites or services.

Signature Elite Realty Ltd. Brokerage is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.

The most current version will always be posted on our website together with the revised “Last Updated” date.

Where changes materially affect how we collect, use, or disclose personal information, we will provide notice as appropriate and, where required by applicable law, obtain fresh consent before using personal information for any materially different purpose.

 

16. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent where applicable, or have concerns regarding our privacy practices, please contact:

Privacy Officer
Signature Elite Realty Ltd. Brokerage

2356 Kingston Road
Toronto, Ontario M1N 1V2
Canada

Phone: 1-888-551-6599

Email: info@signatureeliterealty.ca

Website: https://www.signatureeliterealty.ca

If you believe your privacy concerns have not been addressed satisfactorily, you may also contact the Office of the Privacy Commissioner of Canada.